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Privacy Policy
How we collect & use your personal information
To offer our services, Cue The Tea collects and have collected personal information from various sources over the past 12 months. The types of information we collect depend on your interaction with us. In addition to specific uses, we may also use collected information to communicate with you, provide services, comply with legal obligations, and protect our rights and the rights of users.
What personal information we collect
The personal information we collect varies based on your interaction with our Site and Services. This includes basic contact details, order information, account details, shopping history, and customer support information.
How we use & disclose your personal information
We use your information to provide services, for marketing purposes, security and fraud prevention, and to enhance customer support. Your privacy and the security of your information are our priorities.
In certain circumstances, we may disclose your information to third parties, including shipping couriers and business partners. We do not sell your information to third parties unrelated to the operations of Cue The Tea. We've outlined the categories of personal information disclosed and the recipients.
Third party websites & links
Our Site may contain links to third-party websites. We aren't responsible for their privacy policies or practices.
Security & retention
While we prioritize security, no method is entirely foolproof. We retain your information based on various factors, including legal obligations and service provision. In the event we receive news of compromised information, we will notify affected customers as soon as possible. We encourage users to use 2-factor authenticated accounts as well as complex passwords on their accounts.
Your rights & choices
You have rights regarding your personal information, including access, deletion, correction, and opting out of certain uses. We won't discriminate for exercising these rights. Should you want your account deleted, please contact us.
Complaints
If you have complaints or concerns, contact us. You have the right to receive aid from your local data protection authority.